Kyle Whittle - North Yorkshire Fire & Rescue
Our key drivers included understanding network issues during and
outside of office hours through alerting, monitoring how bandwidth
is being utilised in order to reduce infrastructure costs and looking
for spikes in traffic to trace where it is coming from. We quickly found
that SNMPc from Castle Rock provided a solution in all of these areas
and no other product could touch it for price and functionality."
Michael Innocentini - Ticketmaster
SNMPc Enterprise Edition’s polling feature allows us to verify
the availability and reachability of critical network components
resulting in increased uptime/network availability.
to create notification groups and generate alarms based upon specific
circumstances allows us to focus our attention based upon specific
issues. The tightly integrated remote console option has greatly
reduced calls to our central helpdesk by allowing IT field staff
to monitor devices directly."
Stewart Dunn - Telewest
Telewest Broadband have deployed Castle Rock SNMPc nationally for
the last 2 years to manage, investigate and rectify their HSI (High
speed internet) customer base. This base is 192,000 units and growing.
SNMPc has proved its worth many times over and is highly valued
both at a NOC and field operations level."
Michael Mattox - Mercy Ships
SNMPc’s proactive network alarming pinpoints exactly where
network hotspots and problems are. Therefore we spend less time
firefighting the network and more time proactively managing."
Chris Lyon – DNS Network Services
The pure SNMP network focus of the product keeps it as one of the
'must have' tools for managing an extended LAN/MAN/WAN Environment."
Maga Hegde – MRV Communications
SNMP v1 should not be used in a security sensitive network so we
have implemented SNMP v3 in our devices. SNMPc provides comprehensive
SNMP v3 support and is a great tool to validate and manage SNMP
v3 agents. The technical support and assistance we have received
from Castle Rock has been excellent. I believe for the price SNMPc
is the best NMS product."
Mark Baker – Canadian Broadcasting Corporation
On large networks central polling EMS products can assume substantial
bandwidth, a domain polling system is much more efficient, as well
the distributed domain pollers have smaller poll cycles, which
makes them more spontaneous, and offer better more efficient event
Our organization also depends on demand services
where switched virtual circuits can be polled for activity/no activity
and SNMPc has a good mechanism for these functions. This product
also comes with all services bundled under one component and does
not need add on/third party expansion. I have endorsed this product
for its flexibility and cost models and will continue to do so."
Doug Elsley, ITSM Product Manager - Touchpaper
As a manufacturer of leading IT Service Management software, Touchpaper
was looking for a best-of-breed OEM partner to provide device management,
scalability and the security of SNMP V3. After thoroughly researching
the network management marketplace, Touchpaper found Castle Rock's
Network Manager software to be the clear winner.
depth of knowledge in the network arena is extremely impressive.
With our OEM agreement in place, we are confident that we can now
offer our customers the very best in network management functionality."
Essential SNMP by Douglas R. Mauro, Kevin J. Schmidt
Contains everything you need to get an NMS up and running in your
environment. Price is very reasonable, and it's loaded with features.
[...] Ideal for shops that don't have a lot of money to spend on
an NMS platform but need the support and backing that a commercial
David Jones - MTV Europe
MTV Europe scoured the market for an enterprise management solution
that incorporated hardware and software monitoring, automated alerts
and alarms, flexible trend analysis and ultimately proactive network
management capabilities. Ultimately none could match the price and
performance that was presented by Castle Rock Computing."
Ted Williams - Volcano Telecom
"By deploying SNMPc we are instantly alerted to problems on the network
which we would never have been aware of before. The distributed console feature
means that our engineers can even manage the network remotely from home."